Privacy Policy

Personal information

We value our customers, and our priority is to ensure your personal information is secure and your privacy is respected. We collect customer information when you place an order online, so that we may fulfill your order. In addition, you may elect to sign up to receive email updates about our products and promotions, via our Newsletter.

We collect personal information only when you voluntarily submit the information and we most definitely do not sell or rent the information you provide to us to third parties. When you make an online purchase from us, we use your information to process your order. We will also send you emails to confirm your order, and we may need to contact you by telephone, email or regular post if we have other questions regarding your order.

If at any time you would like us to remove you from our email mailing list or registration database, please contact us via email, including your full name and the email address used when accessing or ordering from our site.

Payment security

We use the SagePay Payment Service Provider system. All transaction information passed between merchant sites and the SagePay systems are encrypted using 128-bit SSL certificates. Nothing you pass to the SagePay servers can be examined, used or modified by third parties attempting to gain access to sensitive information. Your details are not disclosed to any third parties without your consent. For more information please visit www.sagepay.com.

Email Marketing and Newsletters Opt-in and Opt-out

When you register an account with us, you will be given the option to opt-out of subscribing to newsletter service. Our newsletter service provides you with email alerts for new products, discounts, sale products, and other items of interest.

We do not sell or otherwise pass your details to third parties for marketing purposes. Marketing communications you subscribe to will only be sent by Kathryn's Childrens Designerwear.

At all times, we will offer you the opportunity to unsubscribe out of any service or update to which you have subscribed, if you change your mind. Any e-mail we send you will contain an easy automated unsubscribe link so that you can opt-out of that particular mailshot. Simply follow the indications in the e-mail. Alternatively you can change your email preferences or opt out of all emails by logging into My Account.

Alternatively, to opt out of any direct mail service or updates, please contact our customer care team on +44 (0) 151 220 0113 or by email to info@kathrynsonline.co.uk.

Cookie policy

Kathryn's Childrens Designerwear uses cookies to give you a tailored, personalised shopping experience each time you use our website – this includes how often you visit the site, the contents of your shopping bag, and previous purchases. A cookie is a piece of information that is stored on your computer’s hard drive by your browser, which tracks your movements within websites. Most browsers are automatically set to accept cookies, but you can alter these settings within your browser to prevent automatic acceptance. If you choose not to accept cookies, you may still use most of the features of our website, including the ability to purchase items.

In order to be able to offer you Klarna’s payment options, we will pass to Klarna certain of your personal information, such as contact and order details, in order for Klarna to assess whether you qualify for their payment options and to tailor the payment options for you.

Klarna

General information on Klarna you can find here. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarna’s privacy policy.